If you have recently noticed a charge on your credit card statement from Aspen Property Management, you might be wondering what it is and why you have to pay it.
In this article, we will explain-
- what Aspen Property Management is,
- what services they provide,
- how they charge their clients,
- and how you can dispute or cancel the charge if you are not satisfied with their service.
Key Takeaways
| Aspen Property Management | Charge on credit card |
| Aspen Property Management handles residential and commercial properties in Colorado and Utah. | Its monthly fee covers everything from maintenance and repairs to landscaping, snow removal, utilities, and more. |
| They make payments easy and secure by offering online options, including credit cards. | The charge can vary based on your property’s size, location, condition, and the services you need. |
| They’re known for delivering high-quality service and keeping their clients happy. | If you’re not satisfied with their service or notice a charge that seems off, you have the option to dispute or cancel it. |
What is Aspen Property Management?
They’re your go-to experts for handling residential and commercial properties in Colorado and Utah. They’ve been in the game since 1998, so they know their stuff.
Their team is packed with experienced pros who are licensed to take care of everything, from marketing and leasing to tenant screening and rent collection.
Need maintenance or repairs? They’ve got it covered.
Snow removal in the winter and keeping the lawn lush in the summer? No problem.
But that’s not all—
- they handle utility payments,
- deal with any legal issues, and even manage evictions if needed.
- Aspen Property Management is all about making life easier for property owners and tenants alike.
They’re big on customer service,
- offering a 24/7 emergency hotline,
- an online portal for payments and maintenance requests,
- and a satisfaction guarantee.
- Plus, they keep their clients in the loop with regular updates, handy tips, and customer testimonials on social media.
When it comes to property management, Aspen’s the name you can trust.
Why Do They Charge Your Credit Card?
So, why’s Aspen Property Management charging your credit card?
Well, it’s all about convenience.
- They offer online payment options, including credit cards, making it super easy to handle your monthly fees.
- No more worrying about checks, cash, or misplaced receipts.
- You can even set up automatic payments, so you’ll never miss a due date or get hit with late fees.
That charge you see on your statement?
That’s the monthly fee for the services they’re providing to keep your property in top shape.
- The amount might change depending on things like the size, location,
- And condition of your place, the level of service you need, or even the market rates in your area.
- Every month, aspen property management will send you a detailed invoice breaking down what you’re being charged for.
And if you ever want to check your payment history or balance, just hop online and log into your account.
Got questions or concerns?
They’re just a phone call, email, or chat away, ready to help you out with anything you need.
How to Dispute or Cancel the Charge from Aspen Property Management
If you’re not happy with Aspen Property Management’s service or you spot a charge on your credit card that doesn’t look right, don’t worry—you can dispute or cancel it.
Here’s how to handle it:
Dispute the Charge
First, reach out to Aspen Property Management right away.
Give them a call at (410) 620-2598, shoot an email to info@aspenpropertymgmt.com, or use the online chat on their website.
When you contact them, make sure you have all your details ready:
- your name, property address,
- credit card number, invoice number,
- and the charge amount and date.
- If you have any supporting documents—like receipts, contracts, or photos—attach those too.
Explain your dispute clearly and ask them to review it. They should provide a resolution within a reasonable timeframe.
If they agree to refund or adjust the charge, ask for a confirmation email or letter.
If Aspen Property Management doesn’t respond or if you’re not satisfied with their resolution, escalate the issue to your credit card company.
- Call the customer service number on the back of your card,
- provide all the same details,
- and let them know about your communications with Aspen Property Management.
Your credit card company will investigate and decide whether to reverse or uphold the charge. This process could take up to 60 days.
Cancel the Charge
If you want to cancel the charge because you’re done with their service, first check your lease agreement.
There might be a cancellation fee or a required notice period.
- Then, contact Aspen Property Management and let them know you want to cancel. Use the same contact info mentioned above.
- Make sure you get a written confirmation of the cancellation and the final amount you need to pay.
- Once you’ve paid any outstanding balance and fees, you should receive a final statement showing a zero balance.
If you’ve set up automatic payments, don’t forget to cancel them too—either online or by calling your credit card company—to prevent future charges.
Significance of Credit Card Payments in Property Management
Credit card payments are becoming a game-changer for property managers and tenants alike.
They’re not just convenient—they offer some solid perks. Let’s see below a few of them:
- Better Cash Flow Management: Credit card payments process faster and more reliably than checks or cash, which means you’re less likely to deal with late payments or income disruptions.
- Easier Record Keeping: With credit card payments, you get a digital trail that makes it super easy to track payment history and generate invoices and receipts.
- Happier Tenants: Letting tenants pay with a credit card gives them the flexibility to choose how they want to pay—online, via mobile, or in person. Plus, they can earn rewards, build credit, and avoid late fees.
- Flexibility and Growth: Credit card payments can be customized to fit your property management needs. You can accept international payments, integrate with your current software, and even offer flexible payment plans.
In short, credit card payments are a smart, modern way to handle transactions in property management. They save time, cut down on hassle, and make life easier for everyone involved.
FAQs:aspen property management charge on credit card
What is the typical charges associated with property management
Property management fees typically include advertising costs, tenant screening fees, maintenance expenses, and management fees (usually a percentage of the rent). These charges vary based on location and the services provided.
Earning rewards points by paying property management fees with a credit card
Yes, you can earn rewards points by paying property management fees with a credit card. However, check if your property management company accepts credit card payments and whether they charge an additional fee for using cards. Some companies allow it, while others may prefer other payment methods.
Disputing a charge from your property management company
If you need to dispute a charge, follow these steps:
Review the Invoice: Ensure you understand the charge and its legitimacy.
Communicate: Reach out to your property manager to discuss the issue.
Provide Evidence: If necessary, provide evidence (e.g., receipts, emails) to support your case.
Escalate if Needed: If the dispute isn’t resolved, consider mediation or legal action.
Handling compromised credit card information
If your credit card information is compromised:
Notify Your Bank: Report the issue to your bank immediately.
Change Card Details: Request a new card with a different number.
Update Payment Methods: Update your payment information with the property management company.
Monitor Transactions: Keep an eye on your account for any unauthorized charges.
Reviewing property management charges and statements
Regularly review your property management charges and statements. This helps you track expenses, identify discrepancies, and ensure accurate accounting. Aim for at least a quarterly review, but monthly is even better.
Final thoughts
Aspen property management charge on credit card are nothing but their charges for the services they provide, and that amount can vary based on factors like your property’s size, location, condition, and the level of service you need.
- Aspen Property Management is a solid player in property management across Colorado and Utah.
- If you’ve got questions or concerns about a charge, just reach out to Aspen Property Management for clarification.
- If you’re not satisfied with their service or think the charge is off or unauthorized, you can dispute or cancel it.
- Just follow the steps we’ve outlined, and be ready to provide any necessary info or documents to back up your case.
We hope this breakdown gives you a clear understanding of Aspen Property Management’s credit card charges and how to handle them.
If you need more info or help, don’t hesitate to get in touch.